BEHIND THE SCENES
INSIGHTS
User Insight Powerhouse for SaaS Trialist Conversions
Results That Fuel SaaS Growth
"I had the pleasure of working with Olga on a few projects at Google and can echo on her superb research expertise. Olga strikes the right balance in collaborating with clients on innovative approaches that deliver on the business questions at hand."
Sarah Bradley, Global Ads Insights, Google
Ready to discuss your needs?
Hi, I am a Sociologist and SaaS UX Insight Generator. There are many reasons for SaaS to fail. From founder conflict to inability to iterate. My mission is to make your technology more human centric, so that your SaaS stays focused on customers' needs and grows.
Understand trialists' behavior
Conversations and un-intrusive observations can help you understand what your prospects and customers think and feel during your product trial. With Behind the Scenes Insights, you can reveal deep truths about how your prospects experience your product--and how they make decisions as a result of trying it.
Create amazing in-product
experience
How easy and fluent is your in-product and trial experience? Do your customers feel frustrated? Or delighted?
Behind the Scenes Insights provides Product and UX testing to help you create a delightful customer experience that ultimately increases your sales and conversions.
Give your users a voice
Keep your customers happy by listening to them. Learn what they're thinking, feeling and deciding while using your product. Behind the Scenes Insights uses proprietary methods rooted in sociology and psychology to help you understand their experience with your product and figure out how to increase conversions. We offer UX testing with your prospects, trialists, and customers for insights that boost customer stickiness and loyalty—keeping them coming back for more.
Ben Ippolito,
IMI International
“Olga combines a strong business/analytical acumen with her ability to build true connections with people, to understand the business need and find the correct action to solve the problem. Its this combination of work ethic and thoughtfulness that makes her stand out. She motivates those around her and goes above and beyond to deliver the results. “Best in class” is her standard."
Jenna Alexandre,
InLight InSight
"Olga is so easy to work with! She is friendly, creative, her dedication to the project is impeccable and the insights and recommendations that she provided were clear and actionable and increased our customer satisfaction substantially. "
Diego Gordon, Ikius
“Over the past years, I've had the chance to meet Olga both as a savvy marketing executive and an amazing human being. I gotta say she's definitely one of the most intelligent, caring, and insightful person I've ever met in the Tech community and in the SaaS space.”
